Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 13:00 and check-out is at 11:00.
If you need a late check-out or help with storing your luggage, please contact us. 
We will do our best to assist based on availability.

Question 2

What amenities are included?

Accepted Answer

Pool, fully equipped kitchen, WiFi, drinking water, housekeeping, pool maintenance, shower and pool towels, bathrobes, shower products, parking for scooter or car and a welcome drink.

Question 3

Is breakfast included in my stay?

Accepted Answer

Yes. Breakfast is included and served between 8:00 and 10:00.
Please choose your meal the night before and let us know about any dietary preferences and what time you would like it served.
You can also add a floating breakfast experience for 100.000 IDR per couple.

Question 4

What is the exact location of the Snuggle & Snooze Bali House?

Accepted Answer

For several (safety) reasons we will not place the exact location online for everyone to see.

The Maps location pinpoint is included in the confirmation email you will receive straight after booking.

Question 5

Is housekeeping provided during our stay?

Accepted Answer

Yes. Housekeeping is provided every other day.
If you prefer more or less frequent cleaning, just let us know.

Question 6

Is the Snuggle&Snooze house child friendly?

Accepted Answer

We accept children. 
Please do note that the house has an unfenced swimming pool and parents must supervise their children at all times.
There are also no amenities for children like high chairs and special beds at the house.

Question 7

What is the smoking policy?

Accepted Answer

Smoking is not allowed inside the house. You are welcome to smoke outdoors.
Always make sure to put out cigarettes completely and throw the butts in the trash.

Question 8

Will I have the entire house to myself?

Accepted Answer

No, unless you choose to rent the entire villa if available.
A standard booking includes one private room + bathroom and shared common areas.

Question 9

Is there staff at the house?

Accepted Answer

There is no staff staying inside the villa overnight.
Our gardener, Pak Nghura, works six days a week from 8:00 to 12:00, and Ibu Heti is around for breakfast and cleaning.
Our team also lives nearby and is available day and night if you need assistance during your stay.

Question 10

Is the house safe and secure?

Accepted Answer

Yes. The villa has a gated entrance, outdoor lighting and is located in a safe neighbourhood.

Frequently Asked Questions